TrueTAB
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Chargebacks Handled for You

RecoverWhat’sYours.

Win dispute claims without lifting a finger.Protect your profits with TrueTAB.

Simple onboarding

Get set up fast. We handle the rest.

Book your Discovery and Onboarding call

We’ll audit your delivery apps for free and estimate what you can recover.

Connect your Delivery Platform Accounts

Authorize specific access for our team so we can start contesting chargebacks.

You're live!

Once connected, we handle the appeals so you can focus on doing what you do best.

What are delivery disputes costing you?

Enter your numbers using our RECOVERY CALCULATOR and see your estimated savings.

Quick presets:

Your restaurant

Across all delivery apps

10010,000

Your typical delivery ticket

$
per order

Share of orders that get disputed. Average is about 7%.

1%15%

≈ 70.0 disputes/mo

Upfront cost$0
TrueTAB performance fee30% Assumed Recovery Commission$567/mo
*POTENTIAL NET Monthly Recovery$1,323/mo

Your monthly dispute losses

$2,100

$25,200 lost / year

That is money leaving your business every month.

With TrueTAB: win back about $1,890 every month (about 63 of your 70 monthly disputes).

Losing money to disputes*In your example: 7.0% of your delivery sales go to disputes

Revenue recovered

$1,890

from disputes won

Disputes handled

70

per month, hands-free

Potential disputes won by TrueTAB

63

out of 70 disputes/mo

Monthly comparison

CategoryWithout TrueTABWith TrueTABMonthly savings
Disputes lost707+63 won
Revenue lost to disputes$2,100$210+$1,890 saved

*Assumes 7% of your orders are disputed. Shown before TrueTAB's performance fee, which only applies to money we recover.

Estimate only. Actual recovery depends on your dispute activity and platform decisions.

FAQs: Everything you need to know about TrueTAB

What do I have to do?

We only require your participation during the onboarding call and for granting our team acces to your delivery platforms. From there, you'll only need to count your extra profits with zero effort.

What access do you need from me?

Simply grant us access to your delivery accounts (like Uber Eats). Any User Role type that would allow us to view and handle dispute claims on your behalf.

How much do you charge?

There are no upfront costs. We work strictly charge based on performance. Taking a flat fee (e.g. 30%) fee only on the revenue we successfully recover for you.

Will disputing claims hurt my standing with the platforms?

Not at all. Our team uses objective proof evidences such as POS receipts, photos of sealed bags with attached order tickets, strictly within platform guidelines. Delivery platforms encourage legitimate dispute submissions backed by evidence.

What type of disputes do you handle?

We challenge all unwarranted merchant adjustments, including missing items, incorrect/wrong order claims, undelivered orders, and customer refund disputes where proper fulfillment took place.

Do I need to approve each dispute before you submit it?

No. TrueTAB operates on full automation based on agreed-upon platform rules. You will also have complete visibility through our Partner Portal which gives you access to our dedicated Insights platform for your business.

How long until I see money back?

Payout timing depends on the delivery platform. DoorDash claims often clear within 24 hours, while Uber Eats generally credits back funds within 1–7 business days. We monitor every transaction alongside you so you always know where your money is.

How do we see how much money TrueTAB has recovered?

You get full access to our Partner Portal which gives you access to our dedicated Insights Platform for your business. From the custom dashboards, you can track every claim opened, won, pending and lost. Aside from the Insights Platform, the Partner Portal also allows you to assign view invoices, payment history and make online payments.

How does billing work if you operate on a commission fee?

TrueTAB operates on a recurring performance based billing model (this can be weekly, bi-weekly or monthly). We only bill you after disputes are confirmed won in your delivery platform accounts. Every statement is fully itemized and accessible directly within your Partner Portal account for complete accounting transparency.

Still have questions? Talk to our team