About TrueTAB
Restaurants shouldn't have to choose between running the kitchen and fighting for the revenue they're owed.
We started TrueTAB because we kept seeing the same thing: delivery platforms process disputes at massive scale, and independent restaurants — without the time or leverage to contest each one — simply absorb the loss. We built a team and a process to fight those disputes instead. We're based in Brooklyn, NY.
The contingency model
We're only paid when you are. That's the whole model — it removes the upfront risk that keeps most restaurants from ever contesting a dispute in the first place.
1
We review your account
At no cost, we audit recent disputes and estimate what's recoverable.
2
We take on the disputes
No upfront fee. We contest each eligible claim directly with the platform.
3
You recover the revenue
Won disputes convert to funds back in your account.
4
We take a share of what's recovered
Our fee comes only out of what we actually win — never a flat rate.
Our mission
Put revenue that already belongs to independent restaurants back into their hands, without adding to their workload.
Our vision
A delivery ecosystem where disputes are resolved fairly by default — and where every restaurant, not just the ones with time to spare, gets the revenue they're entitled to.
Platforms we cover
See it in action.
Read how this played out for one active partner, Home Frite.